govtech / institutional platform
psp
Police Services Portal: internal communication and operational services for thousands of officers, on any device.
- CLIENT
- public institution — security sector
- YEAR
- 2022
- DURATION
- 8 months
- CATEGORY
- govtech / institutional platform
PSP (Portal de Servicios Policial) centralizes internal communication and operational services for police personnel.
The system runs on any device and puts the information and tools officers need for daily operations within reach.
// THE CHALLENGE
Modernizing and stabilizing an institutional system already in production: fixing critical bugs, adding features and fully adapting it to mobile, desktop and web — with no comfortable maintenance window and thousands of users depending on it.
// THE SOLUTION
I carried out a functional and visual reengineering of the platform, focused on:
- 01Fixing structural and operational issues.
- 02New institutional and operational features.
- 03Full adaptation to mobile, desktop and web.
- 04Better usability in government environments.
// SCREENS
// RESULTS
- Stable institutional platform in production.
- Clear improvement in internal communication.
- Multi-device access for all personnel.
- Fewer operational incidents.
- Increased adoption among end users.
govtechpublic sectormobile appweb platformsecurity
MY ROLE
Full-stack development, stabilization and multi-device adaptation.